A specialized marketplace
Built for pets and their needs, rather than a section inside a general store.
About Waal
Building the digital home of the pet sector
Waal is a Saudi platform that brings pets, food and supplies from many sellers and stores together. It turns a scattered buying journey into one digital experience that starts with discovery and ends at the customer's door.
The whole market. One experience.
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The challenge
A big market with a scattered experience
Pet owners today search across stores, accounts, sellers and channels to find what they need. Waal brings that journey into one place.
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Customers shouldn't have to search for the market. We bring the market to them.
The model
A platform built around one sector
Many sellers, one marketplace
Connects customers with many stores and sellers without owning all the stock.
A lasting customer relationship
Buying a pet may start the journey. Food and supplies are ongoing, repeat needs.
The ecosystem
How the ecosystem works
Customers
- Orders
- Payments
- Delivery
- Customer experience
Sellers and stores
Waal is not building another store. It builds the digital infrastructure that connects the pet market on one platform.
We start in Riyadh, and build for what comes next.
Our vision is for Waal to become the digital destination that connects the pet ecosystem in one place.
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